Our Website

We collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity and to improve our Website.

Our Website uses a technology called “cookies”. A cookie is a tiny element of data that our Website sends to a user’s browser, which may then be stored on the user’s hard drive so that we can recognize the user when they return. We use cookies to remember your preferences and to authenticate you. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the Website features.

We may use third party service providers like Google Analytics to collect information about your use of the Platform, such as the features used and time spent on the Platform, to help us better understand our users and improve our Platform. The information we gather is used in an aggregate, non-identifiable form. For information about information processed in connection with Google Analytics please read the Google Analytics Policy here.

Our Website may contain links to other websites that we do not own or operate. We provide links to third party websites as a convenience to the user. We do not have any control over these websites and they are not subject to this Privacy Policy. We encourage you to read the privacy policy of every website you visit.

How do you access the personal information held by this office?

You have the right to request access to or obtain a copy of your record in a timely manner. If you request a copy of your record, that will be arranged at a reasonable cost. If you want to view the original record, one of our staff must be present to maintain the integrity of the record, and a reasonable fee may be charged for this access where permitted by law. Patient requests for access to the medical record must be made writing to the responsible physician at the office address. Please note that there are limited circumstances where access to information in your medical record must or may be denied.

What if you feel your record is not accurate?

We make every effort to ensure that all of your information is recorded accurately. If an inaccuracy is identified, you can request that it be corrected. If we do not agree that the information is inaccurate, we will nevertheless make a note of your position in your file.

How secure is your information?

Safeguards are in place to protect the security of your information. These safeguards include a combination of physical, technological and administrative security measures that are aimed at protecting personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Please note, however, that while we believe our security measures are appropriate, no security measures can guarantee absolute security of information.

How can you contact us?

Please contact your physician or any member of our staff if you would like to:

• Request access to or correction of your personal information
• Opt-out of receiving tailored marketing communications (you may also opt-out using the unsubscribe feature provided in these messages, where applicable)
• Withdraw your consent to our processing of your personal information
• Ask any questions about this Privacy Policy or the manner in which we process your personal information